Reference

How bd1111 Handles Your Personal Data

When you open an account with bd1111, we collect only what we need to run your account and process payments through bKash, Nagad or Rocket.

Account data kept securebKash, Nagad, Rocket payment records protectedYour rights explained clearlyData never sold to third partiesContact us to request changes

Explore the Lobby Read FAQ

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We use SSL encryption across all pages where you enter account details or initiate a payment. Cookies on bd1111 are used to keep your session active and remember your lobby preferences — not to track you across other websites. You can clear or block cookies through your mobile browser settings, though some account functions may not work correctly without them. We review our data practices periodically and update this policy when our processes change.

SSL Encryption Every page that handles your account login or payment details runs over SSL. Your bKash and Nagad wallet references are never transmitted in plain text.

Cookie Use We use session cookies to keep you logged in and preference cookies to remember your lobby settings. No third-party ad-tracking cookies are placed on your device from our side.

Data Retention Account records are held while your account is active and for a further period required by applicable law. You can request a summary of what we hold at any time through live chat or email.

Your Right to Update If your registered mobile number changes — the one linked to your bKash, Nagad or Rocket wallet — contact support to update the record before your next withdrawal.

What We Collect and Why We Hold It

bd1111 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect the information you provide when you create your account — your name, contact details, and the mobile wallet numbers you use for deposits and withdrawals via bKash, Nagad or Rocket. We also record transactional data: amounts, timestamps and wallet references linked to each payment.

1
This is how we verify your account and process any withdrawal you request. We do not store your bKash PIN, Nagad PIN or Rocket PIN at any point — those stay within your own wallet app. Beyond payment data, we collect device information and session logs
2
when you access the lobby from a mobile browser or app. This helps us detect unusual login activity and keep your account from being accessed without your knowledge. We may share limited data with payment processors strictly to complete your transactions, and with fraud-prevention services where
3
required. We do not sell your data to marketers. How long we keep your data depends on the nature of the record and applicable local law — account records are typically held for the duration your account remains active plus a statutory retention period. Your continued
4
use of bd1111 services in eligible regions means you agree to this policy as published.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access, correct or remove the personal data we hold for your account, our support team handles these requests directly. You can reach us through any of the channels below. For data-specific requests, include your registered mobile number and the wallet type you use — bKash, Nagad or Rocket — so we can locate your account record without delay.

Live Chat Start a live chat session from the account page. Our team can confirm what data is held and log your correction or deletion request on the spot.

Email Support Send a written data request to our support email. Include your registered number and wallet type so we can match your account record accurately.

Account Help Page Log into your account and navigate to the Help section. You will find a data-request form there — the fastest path for straightforward access or update requests.

Common Questions About Your Data on bd1111

These are the questions we hear most often about data, account privacy and how we handle payment records. If your question is not here, reach out through live chat or the account help page and we will give you a direct answer.

We collect your name, contact number and the mobile wallet details you use — bKash, Nagad or Rocket. We also log device type and session timestamps to protect your account from unauthorised access.

No. Your wallet PIN never passes through our systems. All PIN entry happens inside your bKash, Nagad or Rocket app — we only receive the transaction reference confirming the payment was made.

Yes. Contact us via live chat or email with your registered mobile number. We will confirm what data is on file and provide a summary, subject to verification that you own the account.

Submit a deletion request through the account Help page or email support. We will process it in line with our retention obligations under applicable local law before confirming the removal.

We share data only with payment processors to complete your bKash, Nagad or Rocket transactions, and with fraud-prevention services where required. We do not sell your data to any third party.

Cookies keep your session active and save your lobby preferences. You can block them in your mobile browser settings, but some account features may stop working correctly if you do.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoBd1111 Glossary InfoTerms & Conditions

How bd1111 Handles Your Personal Data

Data Handling, Cookies and Account Security

Reach Us About Your Privacy Rights

Common Questions About Your Data on bd1111

01 What personal data does bd1111 collect when I open an account?

02 Does bd1111 store my bKash or Nagad PIN?

03 Can I request a copy of the data held on my account?

04 How do I ask bd1111 to delete my account data?

05 Does bd1111 share my data with anyone outside the platform?

06 How does bd1111 use cookies and can I turn them off?

Privacy Policy

Related pages

Related pages